More than just a rug store, Brandon is a complete service for fine handmade rugs of every kind.
More than just a store, Brandon Oriental Rugs is a service. Individuals taking advantage of the unique benefits our Rug-Search(tm) service offers save time, effort and cost in the acquisition of fine handmade area rugs.
Brandon also offers rug-cleaning and appraisal services; and complimentary design assistance related to rug selection and use in consultation with you and/or your interior designer.
Pricing is based upon Quality, so you never have to wait for a sale; and can readily comparison shop to appreciate the values we offer.
We offer many complimentary services, including free local delivery, and in-home trials of multiple rugs to make your rug search and selection enjoyable.
Whether you are an expert or novice in the use of REAL, hand-knotted rugs, we work to advance your appreciation and experience of all that is of significance to you in your rug search. We make available to you all that is available to us so you achieve your decorating goals, and realize the enduring satisfaction of that achievement. - See more at: http://brandonrugs.blogspot.com
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Interview Q&A
How long have you been in business?
Brandon Oriental Rugs was established in 1991. We have been at our present store location since 1995.
What is your primary product or service?
Fine quality hand-knotted oriental rugs of every kind: new to antique / every country of origin (Turkey, Iran, India, China, Nepal, Afghanistan, Nepal/Tibet, etc) / every size and shape (2x3 --> mansion; round, square, oval, octagona, runnersl) / all price points / all styles (traditional, transitional, contemporary, "no border") /
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Pamela Ward and Christopher Klinges combine over fifty years of experience and acquired expertise in the fields of fine handmade rug sales, cleaning, repair, and appraisal; as well as in interior design services specifically relating to the use of handmade area rugs uniquely chosen and appropriate for our customers' rooms and decor.
How do you differentiate yourself from other businesses in your category and area?
Quality pricing -- no need to wait for a sale to get the best value on the rugs you want. We promise you will "spend less for the quality you want and get better quality rugs for what you want to spend." (tm) / Our Rug-Search (tm) service makes available to you all that is available to us. You are not limited to existing store inventory. We show you as many rugs as possible appropriate for your tastes and needs so that the rug you choose is one you can be certain will please you for the many years you will enjoy it.
How many locations do you have and do you have plans to expand?
Just one physical location, but our services (including design consultation, in home presentations and rug trials, deliveries with installation, rug cleaning services, rug appraisal services) are performed over a large geographic service area for the convenience of our customers.
Provide detailed directions to your location
We are located in central Bucks County, Pennsylvania on Route 263 within minutes of the nearby towns of Doylestown, Newtown, New Hope, Warrington, Chalfont, Abington, Warminster. We are within minutes of the shops at Peddlers Village and the Penn's Purchase Outlet Center.
What type of payments do you accept?
Credit, Debit, Check, Cash, Paypal
Which areas do you service?
We directly service on a complimentary basis a large geographic area encompassed by a circle with a radius of forty miles from our store. Customers outside our service area can engage our services for a nominal fee to cover expenses related to travel.
Who owns your company or runs daily operations?
Brandon Oriental Rugs is a privately owned corporation.
What are your hours of operation?
We are available to service the needs of our customers ANYTIME BY APPOINTMENT either at our store, or at your location. Store hours are Sunday through Tuesday by appointment; and Wednesday through Saturday from 10 AM until 5 PM.
What is the best compliment anyone can give you?
"The service you provided to me shows that you really care about my needs and goals; and are professional and skilled at what you do."
What is your favorite quote or Bible verse?
John 3:27 "...A man can receive nothing, except it be given him from heaven."
Proverbs 16:9 "A man's heart deviseth his way; but the Lord directeth his steps."